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Anboto Group : ウィキペディア英語版 | Anboto Group
Anboto Group is a European software company that develops Web Customer Service and e-Commerce technology software based on semantics and natural language processing (NLP) for enterprise organizations. == Profile == The company was founded in November 2009 by Xabier Uribe-Etxebarria in Bilbao, Spain. Additional offices have opened in Redwood City, California and Boise, Idaho. Anboto is primarily known for its business model of offering its software as a service (SaaS) in the cloud. In the travel sector, some new generation airlines such as Vueling Airlines are also using automated online assistants to offer online sales and customer support. In this case, the virtual assistant was developed by Anboto Group and the agent is handling 200,000 conversations per month in English and Spanish. Other Anboto Group customers are BBVA bank, PricewaterhouseCoopers and Eroski group.
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